At Aquí Mejor, we guarantee your satisfaction. You have 30 days from receiving your order to make a completely free return.
(For orders placed between November 20th and January 1st, the return period is extended until January 31st).
Steps to make a return:
- Product condition: Ensure the product is clean, unused, and in its original packaging.
- Packaging: Pack the product carefully to avoid damage during transportation.
- Return request:
- Access your order by clicking HERE.
- Select "Order details" and choose the "Return or exchange" option.
- Download the free return label.
- Label and shipping:
- Attach the free return label to the package.
- Drop it off at a post office.
- Refund: Once we receive the product, we will process the refund for the amount paid.
Important note:
If the product was purchased from a partner seller of Aquí Mejor, return costs will also be free. However, please check the return address, as it must be the seller's address in this case.